Frequently Asked Questions

Here we have gathered the most frequently asked questions we get by e-mail.

Choose your your question among the categorys below. If you can not find answer to your question, please contact us directly. See bottom category named Other questions.

For information in Swedish, click here.

 

Booking, cancellation, rebooking

 

How do I book / cancel / rebook an appointment with you?

Cancellations, booking and rebooking is managed directly by your clinics reception.

For questions concerning your specific treatment, your disease or health condition, we can not give you answer by e-mail.

Please contact your clinics reception with your questions by phone. You can go through the switchboard: 08-58 70 10 00

 

Contact with doctor, prescription, medical certificate

 

Do you need a prescription or medical certificate, then you should contact the doctor or the reception you visited.

You can also contact us through the switchboard if you are unsure of whom to turn to. Phone our switchboard: 08-58 70 10 00

 

Request of medical record

 

We do not send any medical records by e-mail nor do we accept requests about medical records by e-mail.

Read more here.

For any enquiries regarding your request contact us on 08-5870 1268.

 

Find your relative

 

Call our switchboard and tell the related persons name and birth date or Social Security number.

Then we can give you information about the patient in our care, provided that the patient has accepted to give us that information.Telephone switchboard: 08-58 70 10 00

Capio St Göran's Hospital does perform psychiatric care. Psychiatric care in the hospital grounds is run by Stockholm County Council. We refer you to their website for contact information.

 

Jobs, internships and visits

 

I want to work at Capio St Göran's Hospital, how do I do apply?

Our vacancies can be found  here.

You can also send an application of interest to: jobb@capiostgoran.se

I am looking for an internship at Capio St Göran's hospital, how do I do?

Our internships are highly sought after. More information about the practice and details can be found here.

Do you accept visits?

We receive a large number of requests for visits and can not receive them all. You should primarily turn to the clinics that you wish to visit.

For more information about our clinics, wards and contact details in Swedish can be found here.

 

Invoice and Billing Questions

 

Who do I contact if I have questions about my patient invoice or regarding an X-ray invoice?

Our patient invoices handled by Visma Collectors. Phone: 0771-23 24 00, telephone hours 7:00 a.m. to 17:30 p.m.

Contact vår economy departments patient telephone wednesday-thursday 9.00-11.30 a.m. Phone: 08-5870 20 27. Or by e-mail: faktura@capiostgoran.se

Do you have questions about a psychiatry invoice?

Capio St Göran's Hospital conducts no psychiatric care. Invoices for psychiatry, NSP and BAS handled by the County Council's patient service. Phone: 08-123 40 033.

Does your question regard a vendor invoice you sent to us?

Contact our accounting department by e-mail: ekonomi@capiostgoran.se

Our billing address is:
Capio St Göran's Hospital AB
PG 1179
737 84 FAGERSTA

Always enter the cost center and reference

 

Your comments on healthcare

 

We welcome your feedback, both praise and criticism. In order to get better, we want to know what you as a patient or relative to a patient like our health care.


There are different ways to express your views. All information and contact details you need is found here.

 

Patient fees

 

What does my health care visit cost?
Patient fees at Capio St Göran's Hospital is the fees set by the Stockholm County Council.

See information about patient fees here.

 

Advice about your health

 

Please not that questions concerning your particular diseases or your health, can not be answered through e-mail.

If you need advice about your health, please contact 1177 Vårdguiden.

 

 

Private care for foreign citizens

 

Can I pay privately for care here?
Capio St Göran's Hospital is a private hospital, but we do not accept private patients. All treatment provided here is financed by the Stockholm County Council.

If you are looking for information about planned care in Stockholm, we refer to an organization for care coordination called Stockholm Care.

They take care of inquiries about the care of people living abroad. Visit their website for more information.

 

Contact our employees

 

We do not disclose the e-mail address of our employees.

You can reach our employees through the switchboard; 08-58 70 10 00, or send the person a letter.

Our adress:

Capio S:t Görans Sjukhus
(The persons name)
112 81 Stockholm
Sweden

 

Other Caregivers in the hospital area

 

In the hospital area there are a number of businesses that do not belong Capio St Göran's Hospital. Below you will find links to them:

Norra Stockholms Psykiatri

Cevita Care inom gynekologi

Unilabs 

Övriga vårdgivare på sjukhusområdet

 

Other questions

 

Did we not have an answer for your question?

Contact us